Privacy policy

Privacy Policy

House of Delorme

At House of Delorme, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Order history
  • Device and browser information
  • IP address

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates and confirmations
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails or offers (you may unsubscribe anytime)

Payment Security

All payments are processed securely through trusted third-party payment providers. We do not store your full payment card information on our servers.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary to:

  • Process payments
  • Deliver orders
  • Provide customer support
  • Comply with legal obligations

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic and performance

You may disable cookies through your browser settings if preferred.

Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications

To make a request, contact us at the email below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.