Terms of service

Terms of Service

House of Delorme

Welcome to House of Delorme. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

House of Delorme reserves the right to update, modify, or replace these Terms at any time without prior notice.

2. Products & Services

We strive to ensure all product descriptions, images, pricing, and information are accurate. However, we do not guarantee that all content is error-free, complete, or current at all times.

We reserve the right to:

  • Modify or discontinue products without notice
  • Limit quantities purchased
  • Refuse or cancel orders at our discretion

3. Pricing & Payments

All prices displayed are in the applicable store currency unless stated otherwise.

Payments must be completed at checkout through our approved payment providers. We reserve the right to cancel orders suspected of fraud or unauthorized activity.

4. Shipping & Delivery

Shipping times are estimates only and may vary due to external factors beyond our control.

House of Delorme is not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • Weather conditions
  • Incorrect customer information

Customers are responsible for providing accurate shipping details.

5. Returns & Refunds

Returns and refunds are only eligible if:

  • The item arrives damaged or defective
  • The wrong item was received
  • The order was not successfully delivered

We do not offer refunds for:

  • Change of mind
  • Opened or used products
  • Incorrect purchases made by the customer

Please refer to our Return & Refund Policy for complete details.

6. Intellectual Property

All content on this website — including text, images, branding, graphics, logos, and designs — is the property of House of Delorme and may not be copied, reproduced, or used without written permission.

7. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security
  • Submit false or misleading information
  • Upload harmful code or malicious software

8. Limitation of Liability

House of Delorme shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our products are intended for general wellness and cosmetic purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition.

Customers should consult a healthcare professional before using any product if they have medical concerns or sensitivities.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party platforms.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in your operating jurisdiction.