Shipping Policy

House of Delorme

At House of Delorme, we work hard to ensure your order arrives quickly and safely.

Processing Time

All orders are typically processed within 24–48 hours after payment confirmation.

Orders placed on weekends or holidays may be processed on the next business day.

Delivery Time

Most orders are delivered within 3–4 business days depending on your location.

Please note:

• Delivery times are estimates and may vary during high-demand periods
• Remote areas may experience slight delays

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email or message with your tracking details (if available).

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

House of Delorme is not responsible for delays or failed deliveries caused by:

• Incorrect addresses
• Incomplete shipping information
• Unavailable recipients

Lost or Delayed Packages

If your package appears delayed or lost, please contact our support team and we will assist you in resolving the issue with the shipping carrier.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the damaged package and item

We will review the issue and arrange a replacement or refund where applicable.